Empathy is one of those much-hyped words these days.
A good manager has it, a bad manager doesn’t.
Actually, I’d enthusiastically agree with that statement.
But, in practice, well…shit is going to get UGLY.
Sorry in advance.
When I say empathy has a “dark side”, what I mean is that sooner or later, someone you’re managing is going to be super angry about th…
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